Shipping & Delivery

Domestic

• UPS Ground - Complimentary shipping, orders are expected to deliver within 4-7 business days.
• UPS  2-3 business days $25.00
• UPS Next Day - 1 Business Day $35.00

International

• UPS Worldwide: 3-7 business days

Kindly note these estimates are given by the providers. As these are third party services, we cannot be held accountable for any delays due to the carrier.

We ship Monday through Friday excluding the below holidays.

• New Year's Eve
• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Black Friday
• Christmas Eve
• Christmas Day

Please allow for 24 hours for orders to be processed. For next business day or 2-3 business day delivery, orders must be placed by 12 pm.

Please note you will receive an order confirmation e-mail with upon placing your order. Once your order ships an email confirmation with delivery tracking will be sent. We are unable to offer tracking details beyond that provided by the carrier and are unable to guarantee precise delivery dates.

We are not responsible for parcels lost or damaged in transit.

We are unable to accommodate address changes and we cannot reroute a parcel once it has shipped. Pamella Roland is not responsible for any missing parcels due to addresses incorrectly entered by the customer.